Privacy policy
How we collect, use and protect your information, and the choices you have.
Who we are
Function First ("we", "us", "our") operates this website and a multidisciplinary clinic located at The Dome, 334 Energy Way, Gasoline Alley, Red Deer County, AB T4E 0A7. You can reach us at 403-343-0909 or info@functionfirst.ca.
Information we collect
- Contact & enquiry details, when you use a contact or enquiry form, we collect the name, email, phone number and message you provide so we can respond.
- Booking information, appointments are scheduled through our booking provider, Juvonno. Information you enter to book is handled within Juvonno's system under their privacy terms.
- Usage & device data, like most websites, we automatically collect basic analytics such as pages visited, approximate location, device and browser type.
How we use your information
- To respond to your enquiries and provide care you request.
- To schedule, confirm and manage appointments.
- To understand how the site is used and improve our services.
- To measure and improve our advertising, where you've consented.
Analytics & advertising
We use Google Analytics to understand website traffic, and the Meta Pixel (Facebook & Instagram) to measure and improve advertising. These tools may set cookies and collect usage data. They help us show relevant ads and see what's working, they are not used to identify you personally on this site.
Cookies
Cookies are small files stored on your device. We use them for basic site functionality and for the analytics and advertising tools above. You can control or delete cookies through your browser settings; some site features may not work without them.
Third party services
We share limited information with trusted providers only as needed to run the clinic and website, including Google (analytics & maps), Meta (advertising), and Juvonno (booking). Each handles your information under their own privacy terms.
Your privacy rights
In line with Canadian privacy law (PIPEDA) and applicable Alberta legislation, you may request access to the personal information we hold about you, ask us to correct it, or withdraw your consent to marketing at any time. Contact us at info@functionfirst.ca and we'll respond promptly.
Your health information
Clinical and health records created during your care are kept confidential and governed by applicable health privacy legislation and our practitioners' professional obligations, separately from this website's marketing analytics.
Data security
This site is served over a secure (HTTPS) connection, and we take reasonable measures to protect the information we collect. No method of transmission over the internet is ever completely secure.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected here with an updated date.
Contact us
Questions about your privacy? Email info@functionfirst.ca or call 403-343-0909.